Alexander N. Bufete

ExxactCorp

• Most senior engineer on the test team, brought in above-level to lead and improve process. Set test strategy, drive improvements the Lead Systems Engineer reviews and signs off on, and bring up junior engineers on diagnostics and procedure.
• Leading an active revamp of the test lab network architecture (zone-based Layer 3, dual VLANs, DHCP relay for PXE provisioning) and advising the Lead Systems Engineer on broader IT infrastructure improvements.
• Present test-team findings and weekly fault trends in a cross-functional engineering review (product management, systems engineering, VP), surfacing issues for escalation.
• Stood up HPC node provisioning with TrinityX, Terraform, and Ansible. Replaced manual node setup with version-controlled infrastructure-as-code and consistent bare-metal imaging across the lab.
• Wired up Prometheus and Grafana across the cluster and test rigs to catch node-health and hardware failures earlier in the build.
• Diagnose GPU, interconnect, and storage faults using DCGM, IPMI/BMC, and lspci BDF isolation. Cut average time-to-root-cause by about a third by replacing ad-hoc troubleshooting with a structured workflow.
• Reworked validation procedures that used to run serially so they run in parallel, cutting average test time around 16%.
• Built earlier feedback into the build pipeline so unsupported or broken configs get flagged before quote, which stops Sales from quoting two or three builds a month that can't actually ship.
• Validate full HPC builds (multi-GPU workstations, servers, storage, interconnect) at the component and system level before they ship.
• Evaluate new GPU platforms for production readiness.

Aystra Technologies llc

• Rebuilt a failed Windows Server environment for a dental practice, restoring Eaglesoft and full operations from validated backups within 48 hours
• Configured and validated backup and recovery processes to support data integrity and rapid system restoration
• Managed on-premise IT infrastructure for healthcare offices, including Active Directory, Group Policy, DNS/DHCP, and Ubiquiti UniFi network deployments
• Engineered and maintained Proxmox VE (ZFS) environments, running LXC containers and VMs for both production and lab workloads
• Deployed full-stack applications and infrastructure (Next.js, Node.js, Nginx, SSL, Cloudflare) with automated system hardening and repeatable provisioning scripts
• Designed scalable infrastructure and observability pipelines using Terraform, Ansible, K3s/Kubernetes, Docker, Prometheus, Grafana, and a self-hosted data platform (PostgreSQL, JupyterHub, Superset)

Atlona

• Developed automated test frameworks using Python and Selenium to validate WebGUI functionality and performance, reducing test cycle time by 17%
• Performed functional, regression, and UX testing on NPI hardware and WebGUI systems across Agile and Waterfall environments
• Authored and managed test cases, plans, and defect tracking in JIRA / Zephyr Scale, delivering clear, actionable reporting to project managers and stakeholders
• Partnered with R&D and development teams to reproduce, document, and resolve software, firmware, and hardware defects
• Built and maintained real-world A/V test environments (live broadcast, conference room, and home theater setups), including firmware deployment, network configuration, and hardware provisioning
• Led end-to-end system validation and QA processes for AVoIP, video matrix switchers, and control systems, including calibration, signal verification, and reliability testing
• Performed hands-on QC, calibration, system imaging, and product burn-in for HDBaseT, AVoIP, and HDMI switching products
• Implemented firmware updates and performed system imaging and network addressing for field deployment environments
• Helped establish department QA processes, standards, and procedures in collaboration with product management and software/hardware QA

Blackmagic Design

• Supported enterprise clients (FOX, NFL, Universal Studios) with system integration, network diagnostics, and hardware-level troubleshooting.
• Provided advanced support via CLI, remote access (SSH, Telnet), and firmware-level analysis for broadcast and post-production systems.
• Diagnosed network and software issues across Windows, macOS, and Linux environments, escalating systemic issues to engineering for patching.
• Conducted system imaging, hardware repairs, and system validation testing with standard turnaround compliance.
• Provided advanced technical support to enterprise clients (e.g., major broadcasters and studios) across networking, CLI troubleshooting, and broadcast hardware systems
• Diagnosed, tested, and repaired professional video equipment in a lab environment, maintaining a 4–8 day turnaround
• Delivered phone and email support, guiding customers through complex troubleshooting with clear communication and critical thinking
• Collaborated with system integrators to deploy and configure production studios, including networking, security, and access control
• Specialized in camera and desktop video hardware, supporting high-impact production environments
• Escalated and coordinated critical, production-blocking issues with PMs and engineering teams to drive resolution

Facebook – Milestone Technologies Contract

• Delivered enterprise IT support in a high-SLA environment, meeting 2-day service targets and 30-minute executive deployment requirements
• Performed system imaging, device provisioning, and lifecycle management for laptops and mobile devices, ensuring standardized configurations
• Executed onsite deployments and deskside support, including workstation setup, troubleshooting, and rapid incident resolution in live user environments
• Maintained asset inventory accuracy through structured data entry and validation within enterprise management systems
• Managed user access and device permissions using internal tooling, supporting secure and efficient endpoint operations